downloading diablo III steup file

  • when i try to dl the diablo3 game form the website it does this update setup up files same for the wow beta for the panadas i hope i can get it fix befor 15 of may
  • Asimar ,

    Updating the setup files is normal for both games. They share the same Agent files.

    Are you having a problem with this stage of the games launching?

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    Support Information Administrator
  • Asimar ,

    Is it stuck on that screen? If so, try deleting the C:\ProgramData\Battle.net folder if you use Windows 7 or Vista. If you use XP, delete C:\ Documents and Settings\All Users\Application Data\Battle.net instead.

    Then run the launcher or installer as an administrator (for Windows 7 and Vista only). You do that by right clicking the icon that starts it and selecting that option.

    ____________________________________________________________________
    Support Information Administrator
  • Asimar,

    Do you have any internet security or antivirus apps running?

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    Support Information Administrator
  • Asimar ,

    Could you please list your running processes and services?

    Hit the Windows key + R, and type:

    msinfo32

    Then hit Enter or Ok.

    This will bring up System Information.

    Click on the + sign next to Software Environments
    Click on Running Tasks
    Click on one item on the right side
    Click on Edit, and then Select All (Or hit Ctrl-A)
    Click on Edit, and the Copy (Or hit Ctrl-C)

    Then Paste everything into a reply.

    Then click on Services
    Click on one item on the right side
    Click on Edit, and then Select All (Or hit Ctrl-A)
    Click on Edit, and the Copy (Or hit Ctrl-C)

    Paste everything into the post.

    ____________________________________________________________________
    Support Information Administrator
  • Asimar,

    Did you not already buy it? I thought you were trying to download the presale client?

    The Diablo III Beta has already ended. There's no reason to be downloading it anymore. I don't believe it's even there any more to select.

    ____________________________________________________________________
    Support Information Administrator